Positive Behaviour Support For Care Providers
Practical solutions that empower your team, enhance care quality, and improve the lives of those you support
giveusashout@pbsuk.org | 01234 567890
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Working With Care Providers
We partner with care homes, supported living services, and residential providers to integrate PBS into daily practice.
Together, we help you meet CQC expectations and deliver exceptional care outcomes. Our goal is to help reduce restrictive practices, build staff confidence, and create environments where the people you support can truly thrive. From one-off consultancy to ongoing staff training and service transformation, we tailor PBS strategies to your setting’s needs.
- Reduce incidents and improve quality of life
- Boost staff skills and confidence
- Meet CQC and regulatory standards
- Flexible, scalable support
- Sustainable change and long-term impact


We’re Here For the Care Sector
Building Confident, Skilled Care Teams
Practical training and mentoring that empowers staff to deliver consistent, person-centred support.
Meeting CQC & Regulatory Expectations
PBS approaches aligned with inspection frameworks and sector best practice.
Embedding Sustainable PBS Practice
Creating lasting cultural change so person-centred care becomes the everyday norm.
Supporting People With Complex Needs
Specialist strategies for autism, learning disabilities, and behaviours of concern.
Flexible, Responsive Consultancy
Tailored support packages for single-site providers or multi-location organisations.
Reducing Incidents & Improving Quality of Life
Helping providers address behaviour at its root, creating calmer, happier care environments.
Hear From the People We Support
Real stories, real outcomes, real change.


Our Approach to PBS in Care
We work alongside care providers to make Positive Behaviour Support practical – not theoretical. Every strategy is grounded in the daily realities of your setting, your team, and the people you support.
Our approach combines evidence-based frameworks with the empathy and adaptability your staff need to deliver them. Whether we’re training your workforce, reviewing incidents, or redesigning support plans: our focus is always on building skills, improving outcomes, and embedding sustainable change.
What We Offer Care Providers
Specialist PBS Consultancy
Bespoke Staff Training & Coaching
Incident Analysis & Intervention Planning
Meet CQC Requirements & Boost Quality Scores
Service Reviews & PBS Audits
Policy & Procedure Development
Take the First Step Today.
We’re here when you’re ready
No judgment — Practical support — Meaningful change
Partnership For Lasting Change
We work with residential, supported living, and day service providers to embed PBS at every level. Whether you’re tackling high incident rates, preparing for inspection, or aiming to improve team confidence – our support is practical, measurable, and aligned to the realities of care delivery.
Every intervention is built to create sustainable change: for your staff, your service, and the people you support.


Why Choose PBS UK?
Deep Care Sector Experience
Practical – Not Just Theoretical
Proven Impact
Flexible, Responsive Support
Our Services
We support people with a learning disability and/or who are autistic where behaviours that challenge impact safety, wellbeing, and quality of life.
We understand these behaviours as meaningful responses to a person’s experiences and circumstances – they are often the most effective way people have to cope with or influence their world. Because such behaviours arise from complex interactions between individuals and their environments, our work focuses not only on working with the person, but also the systems and contexts around them.
Meet the PBS UK Team
Meet the friendly faces behind every PBS UK plan, assessment and training session.


Paddy Behan
Co-Founder & Director


Tia Martin
Co-Founder & Director


Donald Martin
Company Secretary


Hannah Newcombe
Senior Associate Director


Huw Price
PBS Practicioner


Katie Lyon
Associate Director


Anna Knight
PBS Practitioner


Kate Barker
PBS Practitioner


Sandra Bryan
PBS Practicioner


Susie Jenni
PBS Practitioner


Poonam Khunti
PBS Trainee Practitioner


Jonathan Shield
PBS Technician


Iain Thomson
PBS Practitioner
Where To Find Us
While PBS UK is registered as a business in Scotland, our team is based across the UK and we deliver services nationwide
Registered in Scotland with company number SC540834.
Contact Us
Reach out today – we’d love to hear from you!
FAQs | PBS In Care
What makes PBS different from other behaviour management approaches?
Many “behaviour management” strategies focus on reacting to incidents. PBS flips that on its head.
We look at why behaviours happen in the first place – and then work towards changing environments, routines, and skillsets to prevent them. It’s proactive, not punitive. And, done well, it improves life for the person, and makes work more rewarding for staff.
Can PBS work in high-pressure care environments?
Absolutely – and in fact, that’s often where it’s needed most. We tailor PBS strategies so they can be applied consistently, even when staffing is stretched or situations are unpredictable. The goal is to make PBS part of the daily rhythm, rather than another task on the list.
Will PBS help with CQC compliance?
Yes, but it’s not just a tick-box exercise.
The Care Quality Commission looks for evidence of person-centred care, reduced restrictive practices, and positive outcomes. PBS provides a framework for all three; meaning you’re not only meeting standards, but often exceeding them.
Do we need to train our whole team?
If you want PBS to stick, then probably, yes. When only a handful of staff are trained, good practice can get diluted or lost.
We work with teams of all sizes to build confidence, skills, and shared understanding across the board: from frontline carers to managers.
How soon will we see changes?
If you want PBS to stick, then probably, yes. When only a handful of staff are trained, good practice can get diluted or lost.
We work with teams of all sizes to build confidence, skills, and shared understanding across the board: from frontline carers to managers.
Is PBS only suitable for people with learning disabilities or autism?
No.
While PBS has strong roots in supporting people with learning disabilities and autism, its principles are adaptable to dementia care, mental health support, and complex needs in residential or supported living services.
What kind of ongoing support do you offer?
We don’t disappear after a training session. Depending on your needs, we can offer regular service reviews, incident debriefs, and one-to-one mentoring for key staff.
That way, PBS evolves with your service – it’s not a one-off intervention.
Still have questions?
Contact our team or call us on 01234 567890 today.
Take the First Step Today.
We’re here when you’re ready
No judgment — Practical support — Meaningful change


