Positive Behaviour Support for Government Agencies

Embedding Positive Behaviour Support at Individual and Systems Levels

Supporting government agencies to strengthen safeguarding, reduce restrictive practice, and improve quality of life outcomes.

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Working With Government Agencies

Government agencies shape the environments in which people live, learn, and receive care. Positive Behaviour Support (PBS) offers a structured, evidence-informed framework that helps organisations understand behaviour in context, strengthen proactive practice, and improve long-term outcomes.

PBS is not a single therapeutic intervention. It is a framework that can be embedded at individual, service, and systems levels. When implemented well, it supports consistent decision-making, reduces reliance on restrictive practices, and builds confident, skilled workforces.

At PBS UK, we work alongside local and national authorities to align PBS with statutory responsibilities, commissioning priorities, governance structures, and regulatory expectations. Our focus is always on building internal capability so that meaningful change is sustained beyond our involvement.

Our work supports:

Alignment with statutory guidance and national policy
Strengthening safeguarding and human rights-based practice
Building internal PBS capability across teams and leadership
Reducing restrictive practice through proactive, preventative approaches
Improving quality of life outcomes for people who draw on services

Working With Government Agencies

Government agencies are at the heart of shaping safer, more inclusive communities – and PBS can play a critical role in that mission. Whether you’re responsible for safeguarding, justice, education, health, or social services, we can help you deliver impactful, person-centred support that reduces restrictive practices and supports individuals to thrive.

At PBS UK, we work in close partnership with local and national authorities to align with strategic objectives, embed evidence-based approaches, and build internal capacity that sustains change over time.

Aligned with national policy priorities
Experts in complex, multi-agency contexts
Capacity building that lasts
Evidence-based, person-centred practice
Reducing crisis and restrictive interventions

How We Support Government Agencies

Embedding Evidence-Informed PBS Frameworks

We support organisations to embed PBS in line with national guidance and statutory duties. This includes leadership development, practice frameworks, and operational integration that make PBS part of everyday service delivery.

Reducing Restrictive Practice

Our approach focuses on understanding the function of behaviour, strengthening proactive support, and reducing reliance on restrictive interventions. We work within safeguarding, human rights, and Restraint Reduction Network principles to promote safer, more consistent practice

Workforce Training and Development

We provide structured training pathways — from introductory PBS awareness to advanced qualification routes — equipping frontline teams and leaders with the skills needed to apply PBS confidently in complex environments.

Cross-Sector and Multi-Agency Collaboration

We understand the realities of multi-agency systems. We facilitate joined-up approaches across health, social care, education, housing, and justice services, ensuring shared language, consistent frameworks, and coordinated planning.

Service Review and Strategic Development

We undertake independent service reviews, audits, and strategic consultancy. Our work supports commissioning goals, governance assurance, and regulatory preparedness, with clear action planning to strengthen practice at scale.

Supporting Vulnerable & At-Risk Groups

We provide PBS assessment and support for individuals with complex needs, including people with learning disabilities, autism, mental health needs, and those involved in justice services. Our aim is always to improve quality of life and reduce the likelihood of crisis.

Our Approach to PBS in Government Contexts

Our approach is collaborative, transparent, and grounded in real-world delivery.

We begin by understanding your statutory responsibilities, regulatory context, service pressures, and organisational priorities. From there, we co-design PBS strategies that strengthen leadership, develop workforce confidence, and embed consistent practice across systems.

Where urgent situations arise, we can respond rapidly to stabilise risk and provide specialist input. However, we are equally clear about the difference between short-term crisis management and sustainable change. Our work ensures that immediate support leads into longer-term, preventative PBS planning.

Our aim is not isolated intervention, but meaningful, measurable change that improves outcomes for individuals, teams, and services.

What We Offer Government Agencies

Strategic PBS Consultancy

Complex Case Support

Workforce Development Pathways

Systems Change Projects

Audit and Service Review

Bespoke Training Programmes (Online and In Person)

All work is tailored to your context and designed to strengthen internal capability.

Why Choose PBS UK?

National Expertise with Local Understanding

We work across the UK and understand the differing policy, commissioning, and regulatory landscapes that shape public services.

Trusted by Commissioners and Service Leaders

Our experience spans local authorities, NHS services, education settings, and independent providers. We understand both frontline realities and strategic governance.

Evidence-Informed, Values-Led Practice

Our work is grounded in behavioural science, safeguarding principles, and a strong commitment to human rights and person-centred support.

Scalable, Sustainable PBS Frameworks

We design approaches that can be embedded across teams and systems — reducing dependency on external consultancy and strengthening internal confidence.

Take the First Step Today.

We’re here when you’re ready

No judgment — Practical support — Meaningful change

Frequently Asked Questions | PBS for Government Agencies

What makes PBS UK different from other behavioural support providers?

We combine frontline experience with strategic consultancy. We understand both the operational realities of public services and the policy frameworks that shape them.

We do not provide isolated recommendations. We work alongside your teams to build internal capability and ensure PBS is embedded into everyday practice.

Can you help with urgent or high-risk situations?

Yes. We provide rapid-response input for situations involving significant risk, crisis, or complex multi-agency coordination.

Our focus is to stabilise the immediate environment while ensuring that support transitions into longer-term, preventative PBS planning.

Do you work with whole systems or just individuals?

Both.

We provide intensive PBS support where individual assessment is required, and we also support local authorities and national bodies to embed PBS as a systems-level framework — through leadership development, workforce training, governance alignment, and strategic consultancy.

How do you ensure alignment with national guidance and regulatory expectations?

Our approach aligns with best practice guidance from NICE, Skills for Care, the Restraint Reduction Network, and relevant regulatory bodies.

We support organisations to evidence good practice for inspectors and regulators, ensuring PBS is embedded in policy, documentation, and everyday delivery.

Is PBS only relevant to services supporting people with learning disabilities?

No.

While PBS has strong roots in learning disability services, it is an evidence-informed framework that can be applied across sectors — including mental health, education, social care, youth justice, and adult justice services.

We tailor our approach to the population and context in which we are working.

How do you support sustainable change in public sector organisations?

We focus on building internal capability. This includes developing leadership understanding, mentoring practice leads, strengthening workforce confidence, and embedding PBS into governance structures.

Our goal is to reduce dependency on external support and create consistent, values-led practice that continues long after our direct involvement ends.

Our Services

We support people with a learning disability and/or who are autistic where behaviours that challenge impact safety, wellbeing, and quality of life.

We understand these behaviours as meaningful responses to a person’s experiences and circumstances – they are often the most effective way people have to cope with or influence their world. Because such behaviours arise from complex interactions between individuals and their environments, our work focuses not only on working with the person, but also the systems and contexts around them.

Working with individuals (adults & children)

System wide support (working with services & organisations)

Training & workforce development

Supervision, coaching and mentoring

Restraint Reduction Data System (RIMES)

Working with individuals
(adults & children)

System wide support
(working with services & organisations)

Training & workforce
development

Supervision, coaching and
mentoring

Restraint Reduction Data
System (RIMES)

Hear From the People We Support

Real stories, real outcomes, real change.

I recently worked with PBS UK when I was in post offering turnaround operational support to a specialist Autism and LD residential service in crisis. Rather than offering a ‘prescriptive’ process, they met with us and listened to where we felt we were failing and what we wanted to achieve. They presented us with several options and provided thorough feedback at each step of the process. There was continued open dialogue and they remained completely flexible in their approach. If they felt something wasn’t working, they approached us with evidence and an alternative solution. I can confidently say that the work PBS UK did with the people we support and the staff team, was key in driving up the standards of care delivered at the service and enabling the staff to support people to a better quality of life.

PBSUK are an extremely professional company. They have been able to create programs of work centred around the areas that were proving difficult for our family. The progress and achievements our daughter has made since PBSUK began working with her is phenomenal, way beyond what we could have ever hoped for.

“The feedback from both the training and the new fully embedded approach of the company has been 100% positive. Service users and/or their families have reported feeling listened too as well as understanding the approach. Other professionals have commented on the fact that all employees within the company appear informed and on board with this approach. In our team feedback and evaluation sessions the staff have all said they feel more supportive (less unprepared) for situations where their service users require extra support”.

“RIMES has literally saved me at least 2 full days every month with regards to data processing! That means I can spend more time in services working with teams and the people they support. I can now get all the information I need in one safe place (and I no longer get phone calls from managers regarding broken spreadsheets!)” The system gives me all the graphs that I need for my clinical work as standard, but the functions also enable me to search for any bespoke trends and patterns I might require on an individual basis”