Positive Behaviour Support For Social Services Providers
Empowering social services teams to deliver lasting positive change
giveusashout@pbsuk.org | 07951473860
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Working With Social Services Providers
Whether you’re managing complex cases, supporting individuals in transition, or striving to improve multi-agency outcomes: we tailor our approach to meet your priorities.
Our collaborative, person-centred model ensures support is not only clinically effective, but also sustainable – helping individuals thrive in their communities while reducing pressures on services. From early intervention to specialist input, we provide practical solutions rooted in empathy, expertise, and measurable results.
- Improved outcomes across services
- Tailored training for teams
- Seamless multi-agency collaboration
- Early intervention focus
- Measurable and long-term impacts
We’re Here For Social Services & Local Councils
Reducing Crisis Interventions & Unplanned Moves
Proactive PBS strategies that help individuals remain safely in familiar environments.
Supporting Complex Case Management
Specialist input to address challenging behaviour and improve quality of life outcomes.
Strengthening Multi-Agency Collaboration
Clear communication and shared planning to align all professionals around individual needs.
Enhancing Staff Skills and Confidence
Targeted and tailored training to equip social care teams with practical, evidence-based tools.
Enabling Smooth Transitions Between Services
Structured planning that reduces stress and supports continuity of care.
Delivering Quantifiable Impact
Detailed progress tracking to demonstrate positive change and service efficiency.
Hear From the People We Support
Real stories, real outcomes, real change.
Our Approach to PBS in Public Services
We recognise the unique pressures faced by social services teams – tight budgets, high caseloads, and the need for effective, joined-up care – to name just a few. The way we work is designed to meet those challenges head-on.
We’ll work alongside your staff, not just as consultants, but as partners who understand the realities of public sector service delivery. Every plan we create is tailored, practical, and evidence-based, ensuring support is sustainable and measurable.
The result? Improved outcomes for individuals, reduced service strain, and a stronger foundation for long-term stability.
What We Offer Social Services Providers
Specialised PBS Assessments & Planning
Complex Case Consultancy
Training for Frontline & Management Teams
Multi-Agency Support & Coordination
Crisis Prevention & Intervention Support
Ongoing Review & Outcome Tracking
Take the First Step Today.
We’re here when you’re ready
No judgment — Practical support — Meaningful change
Enduring Impact In Community Care
Navigating the challenges of social care demands an approach focused on genuine, lasting change. Here at PBS UK, we partner with social services providers to embed Positive Behaviour Support deeply into everyday practice, ensuring that interventions are sustainable, person-centred, and adaptable to evolving needs.
Our team works closely with frontline staff, managers, and multi-agency partners to strengthen skills, reduce reliance on restrictive measures, and promote safer, more empowering environments. By combining practical guidance, hands-on coaching, and evidence-based strategies, we help organisations improve outcomes not just today, but for years to come.
Through ongoing review and evaluation, we ensure that every plan, every intervention, and every training initiative has a measurable impact – supporting individuals to thrive, and services to operate more efficiently and confidently.
Why Choose PBS UK?
Deep Experience in Public Sector Contexts
Evidence-Based, Real-World Solutions
Measurable Outcomes That Matter
Collaborative, Respectful Partnership
Our Services
We support people with a learning disability and/or who are autistic where behaviours that challenge impact safety, wellbeing, and quality of life.
We understand these behaviours as meaningful responses to a person’s experiences and circumstances – they are often the most effective way people have to cope with or influence their world. Because such behaviours arise from complex interactions between individuals and their environments, our work focuses not only on working with the person, but also the systems and contexts around them.
Meet the PBS UK Team
Meet the friendly faces behind every PBS UK plan, assessment and training session.


Paddy Behan
Co-Founder & Director


Tia Martin
Co-Founder & Director


Donald Martin
Company Secretary


Hannah Newcombe
Senior Associate Director


Huw Price
PBS Practicioner


Katie Lyon
Associate Director


Anna Knight
PBS Practitioner


Kate Barker
PBS Practitioner


Sandra Bryan
PBS Practicioner


Susie Jenni
PBS Practitioner


Poonam Khunti
PBS Trainee Practitioner


Jonathan Shield
PBS Technician


Iain Thomson
PBS Practitioner
Where To Find Us
While PBS UK is registered as a business in Scotland, our team is based across the UK and we deliver services nationwide
Registered in Scotland with company number SC540834.
Contact Us
Reach out today – we’d love to hear from you!
FAQs | PBS In Social Services
What does Positive Behaviour Support actually look like in social care?
PBS in social services is about understanding behaviour in its context, including personal history, environmental triggers, and unmet needs.
Our team works alongside your staff to create realistic, person-centred strategies that prevent crises, reduce restrictive interventions, and empower the people you support. This can include tailored plans, staff coaching, environmental adjustments, and multi-agency collaboration to ensure long-term, sustainable outcomes.
How does PBS reduce incidents and improve safety?
Rather than reacting to challenging behaviour, PBS focuses on prevention. By analysing patterns, identifying triggers, and teaching proactive strategies, we help staff respond consistently and safely.
This not only reduces incidents and physical interventions but also fosters trust and wellbeing among service users and staff alike.
Can PBS support individuals with complex needs?
Yes, absolutely. Many people in social care may experience co-occurring learning disabilities, mental health conditions, or trauma histories. Our approach is holistic, considering physical, emotional, and social factors.
How is PBS training delivered to social services teams?
Training is always practical, totally flexible, and directly relevant to your context.
It can be delivered on-site or remotely, combining theory, case studies, and hands-on coaching. Staff learn to apply PBS principles day-to-day, with follow-up support to embed skills and encourage reflective practice.
What role does PBS play in multi-agency collaboration?
PBS thrives when agencies work together; we help facilitate that synergy and coordinated planning between social workers, healthcare providers, educational professionals, and families. This ensures consistent strategies, shared understanding, and better outcomes for individuals across all settings.
How do you measure the impact of PBS interventions?
Impact is tracked through both qualitative and quantitative measures: fewer incidents, reduced restrictive practices, improved quality of life, and staff confidence, for instance.
For more complex cases, we provide detailed reports to support safeguarding, case conferences, and audits, ensuring transparency and accountability while keeping the individual’s experience at the centre.
Is PBS suitable for both children and adults?
Completely. Our methods are adaptable to any age group, whether working with young people in foster care, adults in supported living, or older adults in community settings. Interventions are tailored to developmental stage, communication abilities, and personal circumstances.
Still have questions?
Contact our team or call us on 01234 567890 today.
Take the First Step Today.
We’re here when you’re ready
No judgment — Practical support — Meaningful change


