For Commissioners
Strategic Positive Behaviour Support Across Systems, Services and Communities
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Commissioning high-quality support for people whose behaviour challenges services carries significant responsibility. Alongside improving quality of life, there are expectations around safety, governance, workforce capability, financial sustainability and inspection readiness.
At PBS UK, we work in partnership with commissioners across health, education, social care and the third sector to deliver evidence-informed, outcomes-focused Positive Behaviour Support (PBS).
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Our work is grounded in the PBS Competency Framework and aligned with NICE guidance. We combine individual casework with system-level development to ensure that change is ethical, measurable and sustainable.
Whether you are seeking to reduce restrictive practices, prevent placement breakdown, strengthen local provision, or build workforce confidence, we provide structured, accountable support tailored to your priorities.
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Our Approach
Positive Behaviour Support is not a single intervention. It is a framework for understanding behaviour in context and improving quality of life through assessment-led, function-based strategies.
For commissioners, this means:
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- Clear formulation and assessment processes
- Defined and measurable outcomes
- Transparent review structures
- Workforce development alongside casework
- A focus on reducing restrictive practice
- Sustainable skill-building within services
We balance responsiveness where risk or instability requires urgent input, with gradual, meaningful change that reduces long-term cost pressures and reliance on crisis responses.
Healthcare Providers
For NHS Trusts, ICBs, private hospitals, and community health teams
We provide assessment, planning and direct PBS input for individuals in inpatient settings or transitioning to community-based care. Our work often supports step-down, discharge planning, and prevention of unnecessary admissions.
We understand the clinical and operational pressures you face – and we offer flexible, timely input grounded in NICE guidance and the PBS Competency Framework.
Government Agencies
For local authorities, commissioning bodies and integrated care partnerships
We support you in meeting strategic priorities around outcomes, cost-efficiency and quality of life. From complex case support to system-wide consultancy, we work alongside commissioners to design and deliver solutions that are ethical, personalised, and effective.
Our multi-tiered model can help reduce restrictive practices, increase in-area provision, and ensure services meet national and local priorities.
Healthcare Providers
For NHS Trusts, Integrated Care Boards (ICBs), private hospitals and community health teams
We provide specialist PBS input within inpatient and community settings, often supporting:
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- Discharge planning and safe step-down
- Prevention of avoidable admissions
- Reduction in length of stay
- Complex case formulation
- Multi-disciplinary team integration
- Reduction in restrictive interventions
Our work supports clinical governance structures and aligns with NICE guidance, the PBS Competency Framework and regulatory expectations. We provide proportionate, clearly documented input that integrates with existing care pathways.
Educational Authorities
For SEND teams, inclusion leads, MATs and local education authorities
We provide direct PBS input for pupils with behavioural needs, as well as training and support for school staff. Our approach is person-centred, trauma-informed, and aligned with national guidance.
We can help reduce exclusions, support EHCP delivery, and build a more inclusive school culture – so every learner has the chance to thrive.
Local Authorities and Commissioning Bodies
For local authorities, integrated care partnerships and strategic commissioning teams
We support commissioners to meet statutory responsibilities while improving long-term outcomes for individuals and systems.
Our input can include:
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- Complex case consultation
- Prevention of placement breakdown
- Support for individuals at risk of out-of-area placement
- System-wide PBS implementation
- Market-shaping and service redesign consultation
- Workforce capability development
- Strategic reviews of restrictive practice
We understand the importance of balancing ethical practice with financial accountability. Our focus is on strengthening in-area provision, increasing service stability, and building sustainable capacity within local systems.
Non-Profit and Charitable Organisations
For charities, CICs, and community support services
We partner with third-sector organisations who need PBS input for their clients, members or service users – either on a case-by-case basis, or through long-term consultancy.
Whether you’re running supported living homes, advocacy services or early intervention programmes, we’ll work with you to deliver personalised, respectful and effective behavioural support.
Educational Authorities
For SEND teams, inclusion leads, multi-academy trusts and local education authorities
We provide PBS support for learners whose behaviour challenges educational settings, particularly where there is risk of exclusion, reduced attendance or placement instability.
Our work may include:
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- Functional assessment and behaviour support planning
- Support aligned to EHCP outcomes
- Whole-school PBS development
- Workforce coaching and capability building
- Multi-agency collaboration
Our approach is person-centred, trauma-informed and grounded in assessment. We aim to reduce exclusion, strengthen inclusion, and build confident, consistent school systems that support both learners and staff.
Insurance Companies
For case managers, clinical networks and specialist insurers
We provide PBS assessment and support as part of complex case management. Our team is experienced in delivering clear, measurable outcomes aligned with rehabilitation goals, reducing risk and supporting long-term stability.
Our reports are robust, court-ready where needed, and grounded in the latest behavioural science and NICE recommendations.
Third Sector and Community Organisations
For charities, CICs and community-based providers
We partner with organisations delivering supported living, outreach, advocacy and early intervention services. Our role may include:
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- Individual PBS assessment and planning
- Team coaching and mentoring
- System-wide PBS framework development
- Reduction of restrictive practices
- Ethical decision-making support
We work collaboratively to ensure that support is practical, proportionate and aligned with organisational values and safeguarding responsibilities.
What You Can Expect When Partnering With PBS UK
Commissioning decisions require clarity and assurance. When working with PBS UK, you can expect:
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- Clearly defined scope and agreed outcomes from the outset
- Structured review timelines and measurable indicators
- Written reports suitable for governance and funding oversight
- Alignment with national guidance and competency frameworks
- A focus on reducing restrictive practice and improving quality of life
- Workforce development embedded within delivery
- Exit planning to ensure sustainability beyond our involvement
We aim not to create dependency, but to build confident systems capable of maintaining high-quality PBS practice over time.
A Collaborative and Accountable Partnership
We recognise that commissioning often involves multiple agencies, competing priorities and complex decision-making.
Our approach is transparent, collaborative and proportionate. We work alongside commissioners and providers to ensure interventions are realistic, ethically sound and embedded within existing structures.
Where immediate pressures exist, we can respond quickly. Where long-term system strengthening is required, we take a measured and structured approach to ensure change is sustained.
Arrange a Strategic Conversation
If you would like to explore how PBS UK could support your commissioning priorities, we welcome an initial discussion.
Whether you are reviewing a complex case, considering system-wide implementation, or exploring preventative approaches, we are happy to talk through options and provide honest guidance. If we believe another approach or provider would better meet your needs, we will say so.
Here at PBS UK, we don’t take a one-size-fits-all approach. We know that commissioning decisions are complex – often involving multiple systems, priorities, and lives. That’s why we work flexibly, collaboratively, and always with the person at the centre.
Because we’re not just another provider. We’re a partner in change.
Want to Learn More?
If you’re unsure where to begin – or just want to talk through a situation – we’re here to help.
Meet the PBS UK Team
Meet the friendly faces behind every PBS UK plan, assessment and training session.


Paddy Behan
Co-Founder & Director


Tia Martin
Co-Founder & Director


Donald Martin
Company Secretary


Hannah Newcombe
Senior Associate Director


Huw Price
PBS Practicioner


Katie Lyon
Associate Director


Anna Knight
PBS Practitioner


Kate Barker
PBS Practitioner


Sandra Bryan
PBS Practicioner


Susie Jenni
PBS Practitioner


Poonam Khunti
PBS Trainee Practitioner


Jonathan Shield
PBS Technician


Iain Thomson
PBS Practitioner
Where To Find Us
While PBS UK is registered as a business in Scotland, our team is based across the UK and we deliver services nationwide
Registered in Scotland with company number SC540834.
Contact Us
Reach out today – we’d love to hear from you!
Take the First Step Today.
We’re here when you’re ready
No judgment — Practical support — Meaningful change


