I started working in Health & Social Care as a support worker in 2010. I started as a support worker and worked my way up the ladder into management. I then focused my efforts on helping people move out of inappropriate settings such as inpatient services when they don’t need to be there and back into the community with bespoke support packages that work for the individual.

During this time, I gained my QCF Lvl2 in Health & Social Care and QCF Lvl5 in Management in Health & Social Care. I also gained my PBS Couches Certificate with BILD and became a PROACT SCIP UKr instructor. I have always been massively passionate that people be heard and supporting them to get the best quality of life that they can, I believe the best way to achieve this is using the PBS model/framework as it gives clear guidance and focuses on helping the person and quality of life rather than a label or a behaviour someone is displaying.

In my free time I enjoy spending time with friends and family and I love to be outdoors in nature. I feel very fortunate to have been given this opportunity and to be a part of such a wonderful team who are so enthusiastic about PBS. As a Technician I feel very lucky to be on this journey which enables me to see the positive impact PBS has on the individual, family and support providers.

Jonathan Shield | PBS Technician